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Delivery

At American Store US.INC we strive to process all orders as quickly and efficiently as possible. All in-stock orders will be shipped within 24-48 hours after they are processed. Online customers will be notified via email once their order has shipped.

Whilst every reasonable effort shall be made to keep any delivery date, time of delivery shall not be of the essence and American Store US.INC shall not be liable for any losses, costs, damages or expenses incurred by you or any other third party arising directly or indirectly out of any failure by us to meet any estimated delivery date.

Delivery will take place when we deliver the products to the address you gave us when you placed your order. We reserve the right not to deliver your order if we consider the address is unsecure, for example, a communal address or PO box or that we are unable to properly identify you. If no one is available at your address to take delivery, we will leave you a note that the products have been returned to our premises, in which case, please contact us to rearrange delivery.

If we are unable to deliver your products to you for any reason, we will let you know, we will cancel your order and after deducting our reasonable charges and costs incurred in attempting to deliver the products to you, will provide you with a refund for the balance.

The products will be your responsibility from delivery.

You own the products once we have received payment in full, including all applicable delivery charges. Until payment has been received in full by us, you will hold the products on a fiduciary basis as our bailee and you will safe guard the products at all times. If, before ownership passes to you, you delay or suspend, or threaten to delay or suspend payment of your debts (to us or any other third party), or (being an individual) you are deemed either unable to pay your debts or as having no reasonable prospect of so doing, then, provided the products have not been resold, and without limiting any other right or remedy that we may have, we may at any time require you to deliver up the products to us and, if you fail to do so promptly, you permit us to enter any premises of yours or of any third party where the products are stored in order to recover them We will try to contact you to let you know if we intend to do this.

If your order is incomplete or the products are damaged when they are delivered to you, you must contact us within 3 days of delivery to make a claim. We will pay the cost of returning the damaged products to us where we have been notified within the 3 days. We will not accept any claims made outside of the timeframes above and any damage will be deemed to have occurred after delivery to you and you will be deemed to have received your complete order.

SHIPPING: Delivery charges USA

Free delivery for customers in California and some states near California (depending on the extent of the distance, fees may vary).

Orders must be received by 5pm Monday to Friday in order to be delivered the next working day. Next day delivery is for California only and only applies to items that are in stock indicated as next day on the product page.

Orders placed after 5pm will be dispatched the next working day. Orders must be placed before 5pm Friday to be delivered on Monday. Special order furniture/equipment delivery times may vary.

HOW TO PAY: Please, more detail at Terms & Conditions

SALES TAX: Sales tax will be added for all orders delivered in the state of California, unless a signed exemption certificate is provided to us. Please contact us at [email protected]

WARRANTY DISCLAIMER: Any warranty, if available, is made directly by manufacturers to customers.